Slotum Terms and Conditions

Welcome to Slotum Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account and using Slotum Casino, you agree to be bound by these terms in full. We encourage every player to read this document carefully before making a deposit or playing any slotum casino game on our platform.

Our Company and Licensing

Our casino is owned and operated by Novatrix SRL, registered in Costa Rica under registration number 3-102-893958, with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. We hold an e-gaming licence No. 0000002 issued by the Tobique Gaming Commission. At Slotum Casino, we operate in compliance with this licence and are committed to fair, transparent, and responsible gaming practices for every player who visits slotum.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. When you complete slotum casino login procedures and register an account, you confirm that all information you provide is accurate, current, and complete. We reserve the right to verify your identity, age, and address at any time, and we may suspend your account until verification is completed.

• You may only hold one account with us at any given time
• We require you to provide a valid email address and accurate personal details
• You must not register on behalf of another person
• We may request identification documents before processing a slotum withdrawal

Restricted Territories

We do not accept players from certain countries, including Afghanistan, Belarus, Canada (residents of New Brunswick and Ontario), Central African Republic, China, Cuba, Cyprus, DR Congo, Georgia, Haiti, Iran, Iraq, Israel, Libya, Myanmar, Netherlands, North Korea, Poland, Russia, Somalia, South Sudan, Syria, United Kingdom, United States, Venezuela, and Yemen. Players from Sweden and Finland can access our services but do not qualify for bonus offers. It is your responsibility to ensure that online gambling is legal in your jurisdiction before you use Slotum Casino.

Deposits, Withdrawals, and Payment Methods

Our casino accepts deposits starting from 10 EUR, with a maximum of 4,000 EUR per transaction. We support a wide range of currencies including EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, as well as cryptocurrencies such as BTC, ETH, LTC, USDT, and others. Deposit methods available at Slotum include Visa, Mastercard, Maestro, Skrill, Neteller, bank transfer, Trustly, ecoPayz, Zimpler, Sticpay, Paysafecard, SOFORT, iDebit, and InstaDebit.

We process withdrawals back to the original deposit method wherever possible. Minimum withdrawal amounts vary by currency: 20 EUR/USD, 200 NOK, 30 CAD/NZD/AUD, 350 ZAR, and 1,700 INR. We limit withdrawals to 2,000 EUR per day, 5,000 EUR per rolling seven days, and 20,000 EUR per month, although progressive jackpot wins are always paid in full. Once approved, withdrawals are processed within 72 hours; cashouts are typically instant, while bank transfers may take up to 3 business days.

Bonuses and Promotions

At Slotum Casino, we offer a generous welcome package of up to 150% up to 500 EUR plus 150 Free Spins, tiered according to your deposit size across the Imperial, Supreme, and Elite tiers. Free spins must be used within 7 days of being credited. Our VIP Welcome Pack is available to high rollers making a minimum deposit of 500 EUR, offering up to 100% up to 1,500 EUR on the first deposit. We also run a Weekend Reload bonus using code WEEKEND and a Weekly Cashback program credited every Monday.

Every slotum bonus is subject to wagering requirements, which must be completed within the specified timeframe before any winnings become withdrawable. We reserve the right to amend, cancel, or withdraw any promotional offer at our discretion, and misuse of bonus terms, including the use of multiple accounts or bonus abuse strategies, will result in forfeiture of winnings and bonus funds.

Our Fantasy VIP Club

Our loyalty program, the Fantasy VIP Club, consists of 15 chapters. Players earn 1 XP for every 20 EUR wagered on slots, and progress resets every three months. Higher chapters unlock increased cashback percentages, free spins, birthday and holiday gifts, lootboxes, early access to new games, closed VIP promotions, and a personal account manager. We design this program to reward loyal players who regularly enjoy games at Slotum Casino.

Games and Fair Play

We offer over 5,000 games, including more than 5,706 slots and over 140 live dealer titles, supplied by leading providers such as NetEnt, Microgaming, Pragmatic Play, Evolution, BGaming, and others. Our game library includes Megaways, bonus buy titles, crash games, jackpots, roulette, blackjack, craps, video poker, and scratch cards. All games undergo independent testing to ensure fairness, and our jackpot network, Fairy Secrets, is operated transparently with all progressive wins paid in full.

Responsible Gambling

We are committed to promoting responsible gambling among our players. We provide tools such as deposit limits, self-exclusion options, and reality checks to help you manage your gaming activity. If you believe you may have a gambling problem, we encourage you to contact our support team for guidance and assistance, or to make use of self-exclusion features available in your account settings.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these terms, use of a VPN to circumvent geographic restrictions (which is not permitted on our platform), or any other activity that violates our policies. In such cases, we may withhold or reverse withdrawals and void any bonus funds or associated winnings.

Customer Support

Our support team is available 24/7 via live chat and email at [email protected] to answer your questions regarding account issues, deposits, withdrawals, or promotions. If a dispute cannot be resolved directly with our team, you may escalate the matter to our alternative dispute resolution provider, EGIS, for independent review.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We recommend reviewing this page periodically. Continued use of Slotum Casino after any changes are published constitutes your acceptance of the updated terms. By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.